Some General Information when Riding Skyline
In order to ride, you’ll need to have a valid HOLO card with funds. Similar to riding TheBus with a HOLO card, riders will need to “tap” their cards on the HOLO card reader. These card readers will be located at the fare gates at the entrance of each station. HOLO card vending kiosks will also be located next to the fare gates.
A single tap at the fare gate will allow riders to enter the station to board the next available train. Riders will be charged based on their HOLO card type, and will be given a transfer period for 2.5 hours after the first tap. These transfers can be used to board a bus, or a returning train without being charged, if used within the 2.5 hours.
ADA fare gates are located on the right or left and are wider to accomodate wheelchairs and other mobility assistance devices.
Families with children 5 and under should use the ADA fare gates (wider gates located on either the left or right). Walk your child in first, after tapping your HOLO card, and follow quickly behind. Please request assistance from a station operator if need.
The following items are ALLOWED onboard trains:
Bicycles – can be placed on bike racks located next to the train doors. If no racks are available, rider must hold on to the bike and must ensure bike does not impede on walking paths for other riders or mobility devices.
Wheelchairs – passengers should set their device brake while the train is in motion. Since the fixed guideway is an exclusive right of way, there will be no sudden stops.
Strollers – can be placed next to the seated or standing passenger as long as it does not impede on walking paths for other riders or mobility devices.
Coolers – can be placed undernear seats, on the overhead storage area, or on a seated rider’s lap.
Luggage – can be placed on the overhead storage area, or on a seated rider’s lap.
The following items are PROHIBITED onboard trains:
Open food and drink
Un-leashed pets (not including service animals)
Sharp objects
Firearms and ammunition
Miscellaneous
There will be improved access to stations for people walking, bicycling, or using other modes of transportation, including pedestrian walk ways, multi-use paths, and connections to existing bicycle lanes.
Each Skyline station will have:
– Ticket Vending Machines (TVM’s) or HOLO card kiosks
– Stairs
– Escalators/ Elevators
– Bicycle Racks
– Security Cameras
– Safety Lighting
– Safety Gates
– Station Signage and Announcements
– Platform Roving Attendants
– Station Operators
Skyline will be accessible to everyone. All stations come with elevators, accessible fare gates, level boarding, audio announcements, and designated seating onboard the trains to ensure a safe and easy ride for all.
Riders with questions or concerns can use an information call box located on the platform of each station or ask a Station Operator or Attendant. There will also be Emergency Call Boxes available to report any issues or emergencies. Automated External Defibrillators (AED) are located on the ground level of every station. Please remember, if you see something, SAY SOMETHING.
