Aloha!
The Department of Customer Services (CSD) consists of three divisions: Motor Vehicle, Licensing and Permits (MVLP); Satellite City Hall (SCH); and Public Communications.
In addition to administering all of Oahu’s motor vehicle registration and titling, driver licensing and State ID programs, the department also processes payments and sales for numerous city services, issues business licenses, provides printing services, manages and archives city records, helps coordinate various city events and communicates public information.
Derek Mayeshiro, Deputy Director
Kim Hashiro, Director
Contact Us
Driver’s License and State ID
Assistance Line – (808) 768-9100
Locations, hours and services
Motor Vehicle Title and Registration
Vehicle Registration and Title Line – (808) 768-4325
Motor Vehicle Control
Abandoned Vehicle – (808) 768-2530
Business licensing – (808) 768-2540
Taxi Control – (808) 768-2530
Satellite City Hall Services
Information Line – (808) 768-4325
Locations, hours and services
General Inquiries and Searches
Information Line – (808) 768-4385
Phone Directory of Services
CSD Press Releases
Administration
Email – CSD@honolulu.gov
Phone: (808) 768-3392
Customer Care
Email – complaints@honolulu.gov
Complaint Line – (808) 768-4381
Report a Concern
Report abandoned or derelict vehicles, potholes and other concerns online
Honolulu 311
Submit an online report on City and County of Honolulu services