Department of Customer Services


The Department of Customer Services (CSD) consists of three divisions: Motor Vehicle, Licensing and Permits (MVLP); Satellite City Hall (SCH); and Public Communications.

In addition to administering all of Oahu’s motor vehicle registration and titling, driver licensing and State ID programs, the department also processes payments and sales for numerous city services, issues business licenses, provides printing services, manages and archives city records, helps coordinate various city events and communicates public information.

Picture of CSD Director and Deputy Director

Derek Mayeshiro, Deputy Director

Kim Hashiro, Director

Contact Us

Driver’s License and State ID
Assistance Line – (808) 768-9100
Locations, hours and services

Motor Vehicle Title and Registration
Vehicle Registration and Title Line – (808) 768-4325

Motor Vehicle Control
Abandoned Vehicle – (808) 768-2530
Business licensing – (808) 768-2540
Taxi Control – (808) 768-2530

Satellite City Hall Services
Information Line – (808) 768-4325
Locations, hours and services

General Inquiries and Searches
Information Line  – (808) 768-4385     
Phone Directory of Services
CSD Press Releases 

Email –
Phone: (808) 768-3392

Customer Care
Email –
Complaint Line – (808) 768-4381

Report a Concern
Report abandoned or derelict vehicles, potholes and other concerns online

Honolulu 311
Submit an online report on City and County of Honolulu services

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