Department of Customer Services

Locations

Driver Licensing Center

Payments may be made by cash, check (drawn on U.S. Funds), money order, traveler’s or cashier’s check (returned checks incur $25 service fee).
We accept Visa, MasterCard, or Discover Credit Cards or Debit Cards. A service fee of 2.35%  will be added to the transaction amount
.

Kapalama Driver License Center

Kapalama

925 Dillingham Blvd., #101
Honolulu, HI 96817

Monday – Friday: 8 am. to 4 p.m.

  • Hawaii Driver’s License Written Test
  • Hawaii Driver’s License Renewals/Duplicates
  • Hawaii Driver’s License Oral Test
  • All State ID Services
Financial Responsibility Office
 
 

Parking available at site.  With validation, the cost to park at Kapalama Hale is 75 cents per half hour; without validation the cost is $2 per half hour.

Kapolei Driver License Center

Kapolei

1000 Uluohia St., #101
Kapolei, HI 96707

Monday – Friday: 8 am. to 4 p.m.

Kapolei Driver Licensing Center will be closed Saturday, Feb. 24, 2024, and will resume normal business hours on Monday, Feb. 26. 2024.

  • Hawaii Driver’s License Written Test
  • Hawaii Driver’s License Road Test
  • Hawaii Driver’s License Renewals/Duplicates
  • All State ID Services
 
Driver’s License Road Tests: You must be accompanied by a licensed driver who is age 21 or older, has a valid driver’s license, and must be present when you are called for the road test and through its completion.
Koolau Driver License Center

Koolau

47-388 Hui Iwa St., Suite 19
Kaneohe, HI 96744

Monday – Friday: 8 am. to 4 p.m.

  • Hawaii Driver’s License Written Test
  • Hawaii Driver’s License Road Test
  • Hawaii Driver’s License Renewals/Duplicates
  • All State ID Services

Driver’s License Road Tests: You must be accompanied by a licensed driver who is age 21 or older, has a valid driver’s license, and must be present when you are called for the road test and through its completion. 

Wahiawa Driver License Center

Wahiawa

330 N Cane St., DLC
Wahiawa, HI 96786

Monday – Friday: 8 am. to 4 p.m.

  • Hawaii Driver’s License Written Test
  • Hawaii Driver’s License Road Test
  • Hawaii Driver’s License Renewals/Duplicates
  • All State ID Services
 
Driver’s License Road Tests: You must be accompanied by a licensed driver who is age 21 or older, has a valid driver’s license, and must be present when you are called for the road test and through its completion. 
Waianae Driver License Center

Waianae

85-670 Farrington Hwy., #3
Waianae, HI 96792

Monday – Friday: 8 am. to 4 p.m.
Closed between 11:30 a.m. and 12:30 p.m.

  • Hawaii Driver’s License Written Test
  • Hawaii Driver’s License Road Test (Tues and Thurs ONLY)
  • Hawaii Driver’s License Renewals/Duplicates
  • All State ID Services
 
Driver’s License Road Tests: You must be accompanied by a licensed driver who is age 21 or older, has a valid driver’s license, and must be present when you are called for the road test and through its completion. 

Kapahulu Road Test,
Motor Vehicle Control

1112 Kapahulu Ave.
Honolulu, HI 96816

Road Test Hours
Monday – Friday: 8 a.m. to 3 p.m.

Motor Vehicle Control Hours
Monday – Friday: 8 a.m. to 3:30 p.m

Driver’s License Road Test, by appointment only.  This site offers behind-the-wheel road testing.

Driver’s License Road Tests: You must be accompanied by a licensed driver who is age 21 or older, has a valid driver’s license, and must be present when you are called for the road test and through its completion.

Private Transportation Companies (PTC) registrations, renewals – walk-in service. PH: (808) 768-2530

VIN check service, by appointment only, call (808) 768-2542

Business License, Bicycle and Moped Services Office has moved to the Kapalama Driver Licensing Center, 925 Dillingham Blvd. #101, Window 17. For more information, please call (808) 768-9700.

Reconstructed vehicle requirements must be met during the annual inspection conducted at official vehicle inspection stations across Oahu. For more information, please call (808) 768-2542.
Commercial Drivers License Center

Commercial Driver Licensing

897 Second St.,
Pearl City, HI 96782

Monday – Friday: 8 am. to 4 p.m.

 

Commercial Driver Licensing Services

(Appointments recommended)

Commercial vehicles are prohibited beyond gate at entrance.

Satellite City Hall

Payments may be made by cash, check (drawn on U.S. Funds), money order, traveler’s or cashier’s check (returned checks incur $25 service fee).
We accept Visa, MasterCard, or Discover Credit Cards or Debit Cards. A service fee of 2.35%  will be added to the transaction amount.
Credit/debit cards are not accepted for passport services, real property tax payments, and TheBus HOLO Card.

EXPRESS SERVICE transactions – NO APPOINTMENT NEEDED:

  • Vehicle, motorcycle, moped and trailer registration renewal
  • Honolulu vehicle registration renewal for military personnel with CSL (MVR) 50 or 50a form
  • Duplicate vehicle registration
  • License plate/emblem replacement
  • Vehicle registration address change
  • Honolulu Board of Water Supply payment
  • Reload TheBus HOLO Card (except at Ala Moana Satellite City Hall)
  • Property Tax payment (only during active collection periods each year: Jan. 20 – Feb. 20 and July 20 – Aug. 20)
  • Forms drop-off or pick-up

All other services will require an appointment.  Appointments can be made at AlohaQ

Ala Moana Satellite City Hall

Ala Moana

1450 Ala Moana Blvd., #1255
Honolulu, HI 96814

Monday – Friday: 9 am. to 5 p.m.

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • Vehicle Junking
  • Water Bill Payment

Note: TheBus HOLO Card Service IS NOT offered at this location

Passport Services by appointment only with a limit of one passport application per appointment.

Ala Moana Satellite City Hall processes only NEW U.S. passport applications (form DS-11).

Bring two checks or money orders to pay the fees (two separate payments are required):

  • One check or money order made payable to “U.S. Department of State” for the passport fees.
  • One check or money order made payable to “City and County of Honolulu” to pay the $35 Acceptance Fee.
Downtown Satellite City Hall

Downtown

1041 Nuuanu Ave. Ste. A
Honolulu, HI 96817

Monday – Friday: 8 a.m. to 4 p.m.
– Last appointment for a transaction is at 3:30 p.m.
– A maximum of two transactions allowed for motor vehicle registration services

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • State ID Renewals/Duplicates
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment
Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
 
Non-U.S. citizens, including COFA/FAS citizens, needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
Hawaii Kai Satellite City Hall

Hawaii Kai

6600 Kalanianaole Hwy., Suite 101
Honolulu HI 96825

Monday – Friday: 8 a.m. to 4 p.m.

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals & Duplicates
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • State ID Renewals/Duplicates
  • TheBus HOLO Card (initial purchase or reloading)
  • Vehicle Junking
  • Water Bill Payment
Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
 
Non-U.S. citizens, including COFA/FAS citizens, needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
Kapalama Satellite City Hall

Kapalama

925 Dillingham Blvd., #102
Honolulu, HI 96817

Monday – Friday: 8 a.m. to 4 p.m.

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment

With validation, the cost to park at Kapalama Hale is 75 cents per half hour; without validation the cost is $2 per half hour.

Kapolei Satellite City Hall

Kapolei

1000 Uluohia St., #103
Kapolei, HI 96707

Monday – Friday: 8 a.m. to 4 p.m.

 

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment
Passport Services by appointment only with a limit of one passport application per appointment.

Kapolei Satellite City Hall processes only NEW U.S. passport applications (form DS-11).

Bring two checks or money orders to pay the fees (two separate payments are required):

  • One check or money order made payable to “U.S. Department of State” for the passport fees.
  • One check or money order made payable to “City and County of Honolulu” to pay the $35 Acceptance Fee.
Pearlridge Satellite City Hall

Pearlridge

98-1005 Moanalua Rd., #244B
Aiea, HI 96701

Monday – Friday: 9 a.m. to 5 p.m.
Appointments only from 9-10 a.m.
Express and Standby open at 10 a.m.

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • State ID Renewals/Duplicates
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment
Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
 
Non-U.S. citizens, including COFA/FAS citizens, needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
Wahiawa Satellite City Hall

Wahiawa

330 N Cane St., SCH
Wahiawa, HI 96786

Monday – Friday: 8 a.m. to 4 p.m.

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax
  • Payment/Exemption
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment

NEW! Passport Services by appointment only with a limit of one passport application per appointment.

Wahiawa Satellite City Hall processes only NEW U.S. passport applications (form DS-11).

Bring two checks or money orders to pay the fees (two separate payments are required):

  • One check or money order made payable to “U.S. Department of State” for the passport fees.
  • One check or money order made payable to “City and County of Honolulu” to pay the $35 Acceptance Fee.
Waianae Satellite City Hall

Waianae

85-670 Farrington Hwy., #4
Waianae, HI 96792

Monday – Friday: 8 a.m. to 4 p.m.
Closed between 11:30 a.m. and 12:30 p.m.

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment
Windward Satellite City Hall

Windward City

45-480 Kaneohe Bay Dr., Unit CO6
Kaneohe, HI 96744

Monday – Friday: 8 a.m. to 4 p.m.

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Real Property Tax Payment/Exemption
  • State ID Renewals/Duplicates
  • TheBus HOLO Card initial purchase or reloading
  • Vehicle Junking
  • Water Bill Payment
Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
 
Non-U.S. citizens, including COFA/FAS citizens, needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
Joint Base Pearl Harbor-Hickam Vehicle Registration Office

Joint Base Pearl Harbor-Hickam

Vehicle Registration Office
1705 O’Malley Blvd., Bldg 192H
Pearl Harbor, HI 96853

Monday – Friday: 8:30 a.m. to 4 p.m.
Closed between Noon and 1 p.m.

By Online Appointment ONLY
Base Access REQUIRED

Motor Vehicle Registration & Transactions ONLY

Payments must be made by cash or check ONLY

DMV Now Kiosk

DMV Now Kiosk accepts only credit and debit cards.  A credit fee of 2.5%  and $4 remote transaction fee will be applied to each transaction.

Aiea Kiosk

Aiea

Waimalu Shopping Plaza 
98-1277 Kaahumanu St.
Aiea, HI 96701
(Safeway Store – as you enter store, to the far right, southeast corner)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Hawaii Kai Kiosk

Hawaii Kai

Hawaii Kai Shopping Center
377 Keahole St.
Honolulu, HI 96825
(Safeway Store – next to the coffeehouse chain)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Beretania Kiosk

Honolulu

1234 South Beretania St.
Honolulu, HI 96814
(Safeway Store – next to Customer Service Center)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Kapahulu Kiosk

Honolulu

888 Kapahulu Ave.
Honolulu, HI 96816
(Safeway Store – next to Customer Service Center)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Kaneohe Kiosk

Kaneohe

Kaneohe Bay Shopping Center
46-065 Kamehameha Hwy.
Kaneohe, HI 96744
(Safeway Store – just inside Diamond Head entrance)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Kapolei Kiosk

Kapolei

Kapolei Shopping Center
590 Farrington N #400
Kapolei, HI 96707
(Safeway Store – near Customer Service Center)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Salt Lake Kiosk

Salt Lake

Salt Lake Shopping Center
848 Ala Lilikoi St.
Honolulu, HI 96818
(Safeway Store – near Customer Service Center)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

Waipio Kiosk

Waipio

Waipio Shopping Center
94-1040 Waipio Uka St.
Waipahu, HI 96797
(Foodland Store – near entrance doors, by the bank)

Available During Store Hours

Motor Vehicle Registration Renewal for car, truck, motorcycle, moped or trailer

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