Department of Customer Services

outstanding violations note

The records of applicants are electronically checked against the state Traffic Violations Bureau (TVB) file to ensure compliance. All outstanding violations must be cleared with the state Traffic Violations Bureau before you can obtain a driver’s license. Failure to obtain either a clearance letter from the TVB (covering the proper violation period) or having TVB clear your violation record on the electronic files within 30 days of passing the road test will result in your having to retake the road test.

The process may take several days to clear the electronic records and road test scores are valid for only 30 days, so please plan accordingly. For information on clearing your driving record please contact:

The State Traffic Violations Bureau: 1111 Alakea Street, Second Floor (808) 538-5500

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