Latest News & Updates
Service Alert
Effective June 4, 2024: The City and County of Honolulu is not allowing road tests for a Hawaii driver’s license in three models of 2002-2006 Nissan vehicles. This is due to the automobile manufacturer’s “do not drive” warning and recall issued May 29 after an air bag defect linked to increased risk of injuries. The three model year 2002-2006 vehicles equipped with recalled, unrepaired air bags are:
· 2002-2006 Nissan Sentra
· 2002-2004 Nissan Pathfinder
· 2002-2003 Infiniti QX4
These vehicles may not be used for a road test on Oahu unless the defective air bag has been replaced. Proof of the completed repair is required for these recalled vehicles to pass the pre-check inspection part of the road test to obtain a Hawaii driver’s license.
For more information on this urgent recall, please visit https://www.nhtsa.gov/press-releases/do-not-drive-warning-nissan-infiniti-takata .
2024 Saturday Appointments
Road test and AlohaQ appointment services will be offered on certain Saturdays in 2024 at the following locations. AlohaQ appointments open by 4:30 p.m. the Wednesday prior to the date on the table:
| LOCATIONS | JULY | AUGUST | SEPTEMBER |
|---|---|---|---|
| Kapalama Driver Licensing Center (DL/ID renewals & duplicates, out-of-state transfers & written exams) | July 6 | Aug. 24 | Sept. 21 |
| Kapolei Driver Licensing Center (DL/ID renewals & duplicates, road tests, out-of-state transfers & written exams) | July 20 | Aug. 3 | Sept. 14 |
| Koolau Driver Licensing Center (DL/ID renewals & duplicates, road tests, out-of-state transfers & written exams) | July 27 | Aug. 10 | Sept. 28 |
| Wahiawa Driver Licensing Center (DL/ID renewals & duplicates, road tests, out-of-state transfers & written exams) | July 13 | Aug. 31 | Sept. 7 |
- City unveils license plate featuring iconic Hawai'i hand gesture
- O'ahu residents reminded of approaching deadline for upgraded driver's license
- Self-service kiosks meeting record demand for renewing vehicle registrations
- AlohaQ appointments - Don't be late
- City and County of Honolulu Department Acronym List
- Department of Customer Services: what it does (brochure)
- Department of Customer Services: what it does (video)
- Pass the pre-check inspection before your driving exam: Checklist
- Pass the pre-check inspection before your driving exam: Checklist (video)
- Career Opportunities with the City and County of Honolulu
City and County of Honolulu Satellite City Halls (SCH)
EXPRESS WINDOW vs. APPOINTMENT REQUIRED SERVICES
| Express Window Services | AlohaQ Appointment Required |
|---|---|
| HONOLULU COUNTY ONLY | MOTOR VEHICLE TITLE, TRANSFER |
| Annual Vehicle Registration | Vehicle title transfer, name change or duplicate title |
| Motor vehicle, motorcycle, moped, trailer | Initial Honolulu vehicle registration |
| Military with form CSL (MVR) 50 or 50A | Out-of-county vehicle transfer |
| Duplicate registration | Out-of-state vehicle permit |
| License plate replacement | Out-of-state vehicle transfer |
| Emblem replacement | Moped or Bicycle |
| Vehicle registration address change | Initial or duplicate registration |
| Transfer or emblem replacement | |
| Trailer duplicate registration | |
| Vehicle junking or storage | |
| ADDITIONAL EXPRESS SERVICES | ADDITIONAL SERVICES BY AlohaQ APPOINTMENT |
| Reload TheBus HOLO card (no HOLO card service at Ala Moana) | At Downtown, Hawaii Kai, Pearlridge, Windward SCHs |
| Hawaii driver’s license/state ID renewal, duplicate | |
| U.S. citizens and immigrants with permanent legal status ("green card" holders) are eligible for this service at these four satellite city halls; non-U.S. citizens including COFA/FAS citizens must report to a full-service driver licensing center for these services. | |
| Board of Water Supply payment | |
| At Ala Moana, Kapolei, and Wahiawa SCHs | |
| Passport application acceptance – new passport only | |
| Property Tax Payment | |
| Only during collection periods of Jan. 20 – Feb. 20 & July 20 – Aug. 20 | |
| At all Satellite City Halls* | |
| TheBus HOLO card initial purchase (*no HOLO card service at Ala Moana) | |
| Loading zone/bus stop permit | |
| Waikiki supplemental loading zone permit | |
| Disability Parking Permit | |
| Updated 7.6.2023 and supersedes all previous editions. |