Department of Facility Maintenance

Frequently Asked Questions

Q:        How do I get in touch with Motorpool / Security?

A:        By calling their office at 523-4528

Q:        What number do I call to report a City streetlight not working?

A:        Contact the Traffic Electrical Maintenance Services Branch (TEMS) at 768-5300

Q:        What if I have a complaint and want to report it to the City?

A:        The City has a Customer Care Section that can assist in having the appropriate departments respond to concerns and complaints from the public on matters that fall under the jurisdiction of the City and County of Honolulu.

Cutomer Care Section:(808) 768-4381
Email:complaints@honolulu.gov 
Address: 

Department of Customer Services
550 South King Street, Ste. 102
Honolulu, HI 96813

Q:        Who do I call to report an abandoned or derelict vehicle?

A:        By calling:  532-7700 – during greeting press 250
           Email:  av@honolulu.gov

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