Customer Service
Sewer Service Charges
Adjustment Requests
- Lawn Adjustment (Updated 10/20/20)
- Pool Adjustment (Updated 10/20/20)
NOTE: If you are interested in applying for our submetering program, please email Liana Cabiles or call (808) 768-3330 and an Information Packet will be sent to you. - Submeter Program Information
- Submeter Application Form
- Submeter Re-Application Form
- Submeter Approved List – Make, Model, Size (01/29/21)
- Single Family – Duplex Checklist for Plan Submittal
- Multi-Family or Non-residential Checklist for Plan Submittal
- Cooling Tower Submeter Checklist for Plan Submittal
- Approved List of Reduced Pressure Backflow Prevention Assemblies (Redirecting to BWS website)
- Cooling Tower Discharge Credit Policy