Language Assisted Services
The Federal Transit Administration (FTA) requires the Department of Transportation Services – Transportation Mobility Division (DTS-TMD) to develop a Limited English Proficient (LEP) Plan which identifies the prevalent languages of LEP persons likely to be public transit users and specifies the types of language assistance services the DTS provides. The DTS-TMD Plan can be found below. Questions and/or comments regarding the plan may be referred to: thebusstop@honolulu.gov or (808) 768-8371.
LEP Plan (26KB DOC)
TheBus Demographic and Fare Media Ridership Survey (156,731KB pdf)
DTS is committed to providing language assisted services to LEP transit users to the maximum extent feasible. Documents listed below are translated in Chinese, Japanese, Tagalog, Ilokano, and Chuukese. All translated documents are available in accessible and hard copy formats and can be requested via email (thebusstop@honolulu.gov), telephone (808-768-8374), or in person at DTS, or the Transit Pass Office.
TheBus
Translated Documents Downloads:
Title VI Notice
- English (32KB DOC)
- Chinese (中文) (42KB DOC)
- Japanese (日本語) (41KB DOC)
- Ilokano (42KB DOC)
- Tagalog (42KB DOC)
- Chuukese (Kapasen Chuuk) (47KB DOC)
Title VI Non-Discrimination Placard
- Placard (7,690KB PDF)
Title VI Complaint Form
Bus Information Placard
- Placard (421KB PDF)
Senior Citizen Bus Pass Application
- English (67KB PDF)
- Chinese (中文) (113KB PDF)
- Japanese (日本語) (134KB PDF)
- Tagalog (57KB PDF)
- Ilokano (59KB PDF)
- Chuukese (Kapasen Chuuk) (59KB PDF)
Person with a Disability Bus Pass Application
- English (106KB PDF)
- Chinese (中文) (226KB PDF)
- Japanese (日本語) (294KB PDF)
- Tagalog (196KB PDF)
- Ilokano (259KB PDF)
- Chuukese (Kapasen Chuuk) (192KB PDF)
Lost and Found Notification
- English (242KB PDF)
- Chinese (中文) (254KB PDF)
- Japanese (日本語) (294KB PDF)
- Tagalog (196KB PDF)
- Ilokano (259KB PDF)
- Chuukese (Kapasen Chuuk) (192KB PDF)
Request for Refund/Exchange/Adjustment
- English (250KB PDF)
- Chinese (中文) (277KB PDF)
- Japanese (日本語) (266KB PDF)
- Tagalog (120KB PDF)
- Ilokano (253KB PDF)
- Chuukese (Kapasen Chuuk) (254KB PDF)
Bus Pass Subsidy Program Application
- English (264KB PDF)
- Chinese (中文) (279KB PDF)
- Japanese (日本語) (399KB PDF)
- Tagalog (218KB PDF)
- Ilokano (234KB PDF)
- Chuukese (Kapasen Chuuk) (220KB PDF)
TheHandi-Van
Translated Documents Downloads:
Note: PDF files require the Adobe Reader from Adobe Systems, Incorporated. Adobe and the Adobe logo are trademarks of Adobe Systems, Incorporated. Click on the following link to download.