{"id":1796,"date":"2023-06-28T12:08:47","date_gmt":"2023-06-28T22:08:47","guid":{"rendered":"https:\/\/www8.honolulu.gov\/csd\/?page_id=1796"},"modified":"2023-12-11T09:47:52","modified_gmt":"2023-12-11T19:47:52","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www8.honolulu.gov\/csd\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t
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Aloha!<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Department of Customer Services (CSD) consists of three divisions: Motor Vehicle, Licensing and Permits (MVLP); Satellite City Hall (SCH); and Public Communications.<\/p>

In addition to administering all of Oahu’s motor vehicle registration and titling, driver licensing and State ID programs, the department also processes payments and sales for numerous city services, issues business licenses, provides printing services, manages and archives city records, helps coordinate various city events and communicates public information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Derek Mayeshiro, Deputy Director<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Kim Hashiro, Director<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Contact Us<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Driver’s License and State ID
<\/strong>Assistance Line –\u00a0(808) 768-9100
<\/strong>Locations, hours and services<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Motor Vehicle Title and Registration
<\/strong>Vehicle Registration and Title Line –\u00a0(808) 768-4325<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Motor Vehicle Control
<\/strong>Abandoned Vehicle – (808) 768-2530
<\/strong>Business licensing –\u00a0(808) 768-2540
<\/strong>Taxi Control –\u00a0(808) 768-2530<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Satellite City Hall Services
<\/strong>Information Line –\u00a0(808) 768-4325
<\/strong>Locations, hours and services<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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General Inquiries and Searches
<\/strong>Information Line\u00a0 – (808)<\/b> 768-4385\u00a0 \u00a0 \u00a0
<\/strong>Phone Directory of Services
<\/a>CSD Press Releases<\/a>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Administration
<\/b>Email \u2013 CSD@honolulu.gov<\/a><\/span>
Phone: (808) 768-3392<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Customer Care
<\/strong>Email –\u00a0<\/span>complaints@honolulu.gov<\/a>
Complaint Line –\u00a0(808) 768-4381<\/strong><\/p>

Report a Concern
<\/a>Report abandoned or derelict vehicles, potholes and other concerns online<\/p>

Honolulu 311<\/a>
<\/a>Submit an online report on City and County of Honolulu services<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Aloha! The Department of Customer Services (CSD) consists of three divisions: Motor Vehicle, Licensing and Permits (MVLP); Satellite City Hall (SCH); and Public Communications. In addition to administering all of Oahu’s motor vehicle registration and titling, driver licensing and State ID programs, the department also processes payments and sales for numerous city services, issues business […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"\nAbout Us | Department of Customer Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www8.honolulu.gov\/csd\/about-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Us | Department of Customer Services\" \/>\n<meta property=\"og:description\" content=\"Aloha! The Department of Customer Services (CSD) consists of three divisions: Motor Vehicle, Licensing and Permits (MVLP); Satellite City Hall (SCH); and Public Communications. In addition to administering all of Oahu’s motor vehicle registration and titling, driver licensing and State ID programs, the department also processes payments and sales for numerous city services, issues business […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www8.honolulu.gov\/csd\/about-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Department of Customer Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/HonoluluGov\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-11T19:47:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www8.honolulu.gov\/csd\/wp-content\/uploads\/sites\/6\/2023\/06\/DSC_7212v2.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@honolulugov\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/about-us\/\",\"url\":\"https:\/\/www8.honolulu.gov\/csd\/about-us\/\",\"name\":\"About Us | Department of Customer Services\",\"isPartOf\":{\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/#website\"},\"datePublished\":\"2023-06-28T22:08:47+00:00\",\"dateModified\":\"2023-12-11T19:47:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/about-us\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www8.honolulu.gov\/csd\/about-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/about-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www8.honolulu.gov\/csd\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About Us\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/#website\",\"url\":\"https:\/\/www8.honolulu.gov\/csd\/\",\"name\":\"Department of Customer Services\",\"description\":\"City and County of Honolulu\",\"publisher\":{\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www8.honolulu.gov\/csd\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/#organization\",\"name\":\"City and County of Honolulu\",\"url\":\"https:\/\/www8.honolulu.gov\/csd\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www8.honolulu.gov\/csd\/wp-content\/uploads\/sites\/6\/2022\/08\/CC-Logo-4C-Horizontal.png\",\"contentUrl\":\"https:\/\/www8.honolulu.gov\/csd\/wp-content\/uploads\/sites\/6\/2022\/08\/CC-Logo-4C-Horizontal.png\",\"width\":834,\"height\":242,\"caption\":\"City and County of Honolulu\"},\"image\":{\"@id\":\"https:\/\/www8.honolulu.gov\/csd\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/HonoluluGov\",\"https:\/\/twitter.com\/honolulugov\",\"https:\/\/www.instagram.com\/honolulu_gov\/?hl=en\",\"https:\/\/nextdoor.com\/agency-detail\/hi\/honolulu\/city-and-county-of-honolulu\/?is=feed_author\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"About Us | Department of Customer Services","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www8.honolulu.gov\/csd\/about-us\/","og_locale":"en_US","og_type":"article","og_title":"About Us | Department of Customer Services","og_description":"Aloha! 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